| Failure Categorization |
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| Flaky Test Detection |
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| Root Cause Analysis |
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| Predictive Insights |
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| AI Evolution |
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| Learning Capability |
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Quick Summary
ReportPortal is an open-source TestOps platform designed to aggregate, analyze, and visualize test automation data from various sources. It acts as a central hub for all testing activities, aiming to provide a single source of truth for QA and DevOps teams. Its primary use case is for large-scale testing environments where centralizing results and accelerating failure triage are top priorities.
How We Analyzed ReportPortal Reviews
Our analysis is based on a multi-faceted evaluation process. Choosing the right test analytics platform is crucial for any engineering team focused on quality and speed.
We performed a hands-on review of ReportPortal's UI/UX, assessed the complexity of its setup and configuration. Together with analyzing its integration capabilities with modern CI/CD pipelines to help you determine if it's the right fit for your team, particularly if you are focused on modern test automation with frameworks like Playwright.
| Ease of Use |
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| Quality of Support |
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| Ease of Setup |
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| Minimum Pricing | $0 (Open-Source) with high hidden costs; $569/month (SaaS) |
| Users per Plan | Unlimited |
| Analytics & Reporting |
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| Test Case Management |
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| CI/CD Integration |
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| Jira Integration |
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| Flaky Test Management |
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| Best For | Enterprise teams with dedicated DevOps resources. |
The platform's most important features include real-time reporting dashboards, AI-powered failure analysis that automatically categorizes defects, and extensive integrations with popular testing frameworks such as JUnit, TestNG, PyTest, and various JavaScript frameworks. It also supports rich artifact management, allowing teams to store logs, screenshots, and videos alongside their test results.
ReportPortal Comparisons
ReportPortal
BrowserStack
ReportPortal
Lambda Test
ReportPortal
DataDog
ReportPortal
Currents
Top Rated ReportPortal Alternatives
Currents
4 out of 5
Allure TestOps
4 out of 5
BrowserStack
4 out of 5
Pros
- • Uses AI to automatically analyze test failures, saving manual effort.
- • Combines all test results into one live, centralized dashboard.
- • Creates a single source of truth for better team collaboration.
- • Integrates with a wide range of testing frameworks and CI/CD tools.
- • Offers highly customizable dashboards and reporting widgets.
- • Stores historical data to track quality trends over time.
Cons
- • Complicated and time-consuming initial setup and configuration.
- • Requires significant system resources, leading to high operational costs.
- • Has a steep learning curve due to its complex interface and features.
- • Can suffer from performance issues when handling large amounts of data.
- • Default reporting is basic, requiring complex setup for advanced views.
- • Documentation is often unclear, making problem-solving difficult.
In-Depth ReportPortal Features Analysis
Smart Reporting and Debugging
ReportPortal's strength lies in its AI-based failure categorization and flaky test detection, which are effective at reducing manual triage. However, its root cause analysis is more about grouping similar errors than providing deep, actionable insights.
The platform lacks any predictive capabilities, and its AI, while useful, depends heavily on extensive manual "training" to become reliable, with users reporting that its effectiveness can be variable.
Team Collaboration
| PR/Code Review Integration |
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| Slack/Jira Integration |
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| Client Management |
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| Approval Workflows |
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| Authentication |
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| Compliance |
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| Audit Trails |
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The platform offers excellent enterprise-grade authentication (SAML, SSO) and compliance features, making it suitable for large organizations. Core integrations with Jira and Slack work well.
However, its integration with the developer workflow is weak. While it can link to commits, it lacks a dedicated, PR-centric view, making it less intuitive for developers compared to more modern tools.
Analytics and Test Coverage
| Dashboards & Trends |
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| Historical Analysis |
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| Data Retention |
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While dashboards are highly customizable, the platform's ability to perform historical trend analysis is a significant weakness. Its launch-centric data structure makes it difficult to track the stability of a specific test suite over time without complex manual filtering.
This is a major limitation for managers and leads who need to understand long-term quality trends. Data retention policies, however, are robust and highly configurable.
CI/CD Speed and Integration
| Framework Support |
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| Framework Expansion |
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ReportPortal is CI/CD agnostic and provides excellent support for a vast array of testing frameworks through its agent-based system. Its open-source nature means the community can contribute new integrations, ensuring its compatibility remains broad.
Ease of Use/ Setup
| UI/UX |
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| Ease of Setup |
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This is ReportPortal's most significant weakness. The setup process is notoriously complex, requiring deep DevOps knowledge and a multi-day effort. The UI, while powerful, is often described as overwhelming for new users. This high barrier to entry and ongoing maintenance burden are major drawbacks for teams that value simplicity and speed.
Customer support
| Response Time |
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| Live Chat |
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| Phone Support |
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| Professional Services |
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| Training |
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For the open-source version, support is limited to community channels like Slack and GitHub. Response times can vary.
Enterprise-grade support is available through paid professional services packages, which many organizations find necessary due to the platform's complexity and sparse documentation.
Pricing and Plans
Startup
$569 /month
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Unlimited users -
1 year Data rentention
Features
- • 1 Project space
- • Real-time analytics
- • Auto analysis
Business
$2799 /month
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Unlimited Users
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5 year Data rentention
Features
- • Multiple project spaces
- • Real-time analytics
- • SSO via OKTA SAML, Azure SAML
- • Auto analysis
Enterprise
Custom
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Unlimited Users
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Custom Data Retention
Features
- • Unlimited project spaces
- • Real-time analytics
- • SSO via OKTA SAML, Azure SAML
- • Auto analysis
TestDino
$39 /month
Business Features +
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Everything in community, plus:
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25,000 test executions/month
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Up to 5 users
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Trends analysis
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Custom alerts & notifications
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Slack integration
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Email support
Alternatives to ReportPortal
Pricing
Starts at $39/month
Best for
Playwright teams focused on AI-driven debugging
Framework support
Playwright
Ease of use
AI & failure insights
Test runs & summaries
Analytics & trends
Dashboards & UX
Integrations & alerts
Pricing & Value
TestDino vs ReportPortal: Which one works better?
For modern engineering teams using Playwright, TestDino is the superior solution. While ReportPortal is a powerful, enterprise-grade tool, its value is offset by extreme complexity, high operational costs, and critical gaps in historical analytics.
TestDino is designed specifically to solve the problems of today's automation-focused teams without the DevOps overhead.
Here is why TestDino works better for teams that prioritize speed and developer experience.
- Setup:TestDino offers a quick SaaS setup in minutes, while ReportPortal requires a complex, multi-day deployment managed by DevOps engineers.
- Analytics: TestDino provides clear historical trend analysis, whereas ReportPortal's fragmented data makes it difficult to track long-term test stability.
- Framework Focus: TestDino is optimized for Playwright, providing a streamlined experience; ReportPortal is a general-purpose tool that adds complexity.
- Pricing: TestDino has predictable pricing, while ReportPortal's free version has high hidden costs, and its paid plans have steep price jumps between tiers.
FAQs
No. While the software license is free, the self-hosted version requires expensive infrastructure (servers, databases) and significant time from skilled DevOps engineers for setup and maintenance. The Total Cost of Ownership (TCO) is high and often exceeds that of paid SaaS alternatives.
